Privacy Policy

At Turbomachinery Solutions, we are committed to protecting the privacy of our users. This Privacy Policy applies to the Turbomachinery Solutions website (the “Site”) and explains how we collect, use, and share information about you when you visit or use the Site.

By using the Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you disagree with our policies and practices, do not use the Site.

Information We Collect

We collect information about you in the following ways:

  • Information You Provide to Us: We collect the information you voluntarily provide when you use the Site, such as when you contact us for customer support or request information about our services. This information may include your name, email address, phone number, and any other personal or financial information you choose to provide.
  • Automatic Information: We automatically collect certain information about you when you visit the Site, such as your IP address, browser type, and device information. We may also collect information about your location, the website you visited before coming to the Site, and the pages you view.
  • Cookies and Other Tracking Technologies: We use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your use of the Site. These technologies help us to remember your preferences, track your use of the Site over time, and understand how you interact with our content. You can disable cookies through your browser settings, but doing so may limit your ability to use certain features on the Site.

How We Use Your Information

We use the information we collect about you to operate, maintain, and improve the Site and our services. This includes using your information to:

  • Provide customer support and respond to your requests for information
  • Analyze and understand how you use the Site and our services
  • Personalize your experience on the Site
  • Communicate with you about updates to the Site and our services

We may also use your information for research and analytics purposes, to enforce our policies, or protect the rights and safety of our users and the public.

Sharing Your Information

We may share your information with third parties in the following ways:

  • Service Providers: We may share your information with service providers who perform functions on our behalf, such as hosting the Site, analyzing data, or providing customer support. These service providers are contractually prohibited from using your information for any purpose other than providing the services we have requested.
  • Legal Reasons: We may disclose your information if required to do so by law or in response to a valid request by law enforcement or a government agency. We may also disclose your information to protect the rights, property, or safety of Turbomachinery Solutions, our users, or the public.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, we may transfer your information as part of that transaction.

Your Choices and Access to Your Information

You may have certain rights regarding your information, such as the right to request access to or correction of your personal information, or the right to request that we delete your personal information. You can exercise these rights by contacting us as described in the “Contact Us” section below.

We may not be able to honor every request we receive, as certain laws and regulations may limit or prohibit our ability to disclose or delete certain information. We will respond to all requests in a timely and reasonable manner and will provide you with an explanation if we are unable to fulfill your request.

Contact Us

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